ADA Statement

Grand Naniloa Hotel Hilo is in compliance with ADA standards, with accessible rooms and assistive devices on hand. Contact us for information on our ADA rooms or if you need any assistive devices.

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ACCESSIBLE ROOMS ONE KING OR ONE QUEEN BED

Our ADA Accessible rooms offer a choice of one King or one Queen bed and feature modern and elegant touches. They also include a spacious bathroom with soft terry towels and toiletries. These rooms provide special features to accommodate guests with accessibility requirements, including a roll-in shower, visual alarms and notification devices for doorbell rings, knocks and phone calls.

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Website Accessibility

At Grand Naniloa Hotel Hilo, it’s important to us that our website is accessible and easy to use for all persons with disabilities. When creating our website, our development team used software tools to identify web accessibility standards as outlined by the World Wide Web Consortium's Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA).

While the industry is not operating from approved, regulated legislation, Grand Naniloa Hotel Hilo is committed to our good faith effort to follow the guidelines available. If you have questions, concerns or have discovered an accessibility issue on our site, please contact us. Be sure to include specifics and any page where an issue has occurred. We will make every reasonable effort to make the page accessible for you.